在现代商务沟通中，书写一封专业的英文商业信函是至关重要的。为了帮助大家更好地掌握这一技能，本文将介绍一些常见的英文商业信函范文格式，并附上相关的图片示例。

一、英文商业信函的基本结构

一封标准的英文商业信函通常包括以下七个部分：

  1. 信头（Header）：包括发送方的公司名称、地址、电话号码、电子邮件地址和日期。
  2. 收件人信息（Recipient’s Information）：包括收件人的全名、职位、公司名称和地址。
  3. 称呼（Salutation）：例如 “Dear Mr. Smith” 或 “Dear Ms. Johnson”。
  4. 正文（Body）：分为引言、主体和结尾三部分，详细说明写信的目的。
  5. 结束语（Closing Sentence）：总结全文，表达希望对方采取行动的愿望。
  6. 结束敬语（Complimentary Close）：例如 “Sincerely”, “Best regards”, “Yours faithfully” 等。
  7. 签名（Signature）：手写签名和打印姓名。

二、常见类型的英文商业信函

根据不同的用途，英文商业信函可以分为多种类型：

  • 询问信（Inquiry Letter）：用于向对方索取信息或提出问题。
  • 回复信（Reply Letter）：用于回答之前收到的询问信。
  • 投诉信（Complaint Letter）：用于表达对产品或服务的不满。
  • 道歉信（Apology Letter）：用于承认错误并向对方道歉。
  • 推荐信（Recommendation Letter）：用于向他人推荐某人或某物。
  • 感谢信（Thank You Letter）：用于表达感激之情。

三、范文示例及格式图片

以下是几种常见类型的英文商业信函范文及其格式图片示例：

1. 查询信（Inquiry Letter）

[Company Logo]
ABC Corporation
123 Main Street
New York, NY 10001
Phone: (123) 456-7890
Email: info@abccorporation.com
Date: [Current Date]

Mr. John Doe
Manager, XYZ Company
456 Elm Street
Los Angeles, CA 90001

Dear Mr. Doe,

Subject: Inquiry About Product Pricing

I am writing to inquire about the pricing for your new product line introduced last quarter. We are interested in purchasing bulk quantities and would appreciate detailed pricing information as well as any available discounts for large orders.

Additionally, could you provide details on the payment terms and delivery schedule? Your prompt response would be greatly appreciated as we plan to make a purchase decision by next week.

Thank you for your attention to this matter. I look forward to your reply.

Sincerely,

[Your Name]
Marketing Director
ABC Corporation

Inquiry Letter Format

2. 回复信（Reply Letter）

[Company Logo]
XYZ Company
456 Elm Street
Los Angeles, CA 90001
Phone: (987) 654-3210
Email: support@xyzcompany.com
Date: [Current Date]

Ms. Jane Smith
Purchasing Manager
ABC Corporation
123 Main Street
New York, NY 10001

Dear Ms. Smith,

Subject: Re: Inquiry About Product Pricing

Thank you for your recent inquiry regarding our new product line. Please find attached the detailed pricing sheet for your reference. Additionally, we offer a 10% discount on orders over $5,000. Payment terms are net 30 days, and standard delivery time is within 4-6 weeks from order confirmation.

Should you have any further questions or require additional information, please do not hesitate to contact me directly.

Thank you once again for considering our products for your needs. We look forward to potentially working with ABC Corporation.

Best regards,

[Your Name]
Customer Service Manager
XYZ Company

Reply Letter Format

3. 投诉信（Complaint Letter）

[Company Logo]
ABC Corporation
123 Main Street
New York, NY 10001
Phone: (123) 456-7890
Email: info@abccorporation.com
Date: [Current Date]

Mr. John Doe
Manager, Customer Service
XYZ Company
456 Elm Street
Los Angeles, CA 90001

Dear Mr. Doe,

Subject: Complaint Regarding Order #12345

I am writing to express my dissatisfaction with the recent service provided by your company. On [Date], I ordered item number 12345 through your online store and was promised delivery within 5-7 business days. Unfortunately, it has been almost three weeks and I have yet to receive my order. Multiple attempts to reach customer service have been unsuccessful, leaving me frustrated and disappointed.

Could you please investigate this issue and provide an estimated delivery date? Additionally, I request a full refund if the item cannot be delivered promptly. Thank you for addressing this matter urgently.

Sincerely,

[Your Name]
Customer

Complaint Letter Format

通过以上内容的学习，相信大家已经掌握了英文商业信函的基本结构和写作技巧。在实际工作中，可以根据具体情况灵活运用这些模板，确保沟通顺畅高效。