在现代国际贸易中,外贸函电是商业沟通的重要手段之一。通过准确、礼貌和专业的函电回复,企业可以有效地与客户建立联系并推进业务发展。以下是一份典型的外贸询盘回复的中英对照范文,供参考。


中文版本:

尊敬的[客户姓名]先生/女士,

您好!首先,感谢您对我们产品的关注。我们已经收到了贵公司关于[产品名称]的询价信,并对您的合作意向表示感谢。

针对您提出的相关问题,我们已认真审阅并作如下回复:

  1. 产品规格:根据您所需的[具体参数],我们推荐[产品型号]。该产品符合国际[相关标准],质量可靠。
  2. 价格:对于您所咨询的数量,我们的报价为每件[价格]美元(含税)。如果订购数量超过[最小起订量],我们可以提供一定的折扣。
  3. 交货时间:通常情况下,从确认订单到发货需要[时间周期]个工作日。如有特殊要求,请提前告知。
  4. 支付方式:我们接受[支付方式1]、[支付方式2]以及[支付方式3]。具体细节可以在合同中进一步明确。
  5. 售后服务:我们承诺为客户提供一年质保服务,并在收到货物后提供技术支持和培训服务。

如有任何疑问或需要进一步了解的信息,欢迎随时与我们联系。我们期待与您建立长期合作关系。

此致, 敬礼!

[您的公司名称] [联系方式]


英文版本:

Dear Mr./Ms. [Customer Name],

Hello! First of all, thank you for your interest in our products. We have received your inquiry letter about [Product Name] and appreciate your intention to cooperate with us.

Regarding the questions you raised, we have reviewed them carefully and provide the following responses:

  1. Product Specifications: Based on your requested [specific parameters], we recommend [Product Model]. This product complies with international [related standards] and is of reliable quality.
  2. Price: Our quotation for the quantity you inquired about is [price] USD per unit (tax included). If the order quantity exceeds the [minimum order quantity], we can offer a certain discount.
  3. Delivery Time: Under normal circumstances, it takes [time period] working days from order confirmation to shipment. If there are any special requirements, please inform us in advance.
  4. Payment Terms: We accept [Payment Method 1], [Payment Method 2], and [Payment Method 3]. Specific details can be further clarified in the contract.
  5. After-Sales Service: We promise to provide a one-year warranty service and offer technical support and training services after receiving the goods.

If you have any questions or need further information, please feel free to contact us at any time. We look forward to establishing a long-term cooperative relationship with you.

Yours sincerely,

[Your Company Name] [Contact Information]


无论是中文还是英文版本的外贸函电回复,都需要注意以下几点:

  1. 礼貌用语:开头和结尾使用敬语,表达对客户的尊重。
  2. 内容简洁明了:直接回应客户的问题,避免冗长的描述。
  3. 信息准确:确保所有数据、规格和条款的准确性,以免造成后续误解或纠纷。
  4. 联系方式:提供明确的联系方式,方便客户进一步沟通。

希望以上范文对您有所帮助,祝各位在外贸业务中取得成功。